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Tag: Customer retention

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Why is customer retention so important?

Business growth, Customer experience, Customer retention, Customer satisfaction
Why is customer retention so important? 16th December 2020

Why is customer retention so important? Neglecting existing customers in pursuit of new ones is a common mistake. While customer acquisition is important for business growth, meeting the needs of your existing customer base can be just as critical. Businesses…

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7 Ways to Increase Customer Loyalty and Retention

Customer experience, Customer feedback, customer loyalty, Customer retention, Customer satisfaction, Customer Service
7 Ways to Increase Customer Loyalty and Retention 9th April 2020

7 Ways to Increase Customer Loyalty and Retention There are many ways to measure customer loyalty. The easiest way is simply to ask your existing customers how they feel about you, and the services you offer. You can also use…

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