Tag: customer loyalty

Why is a customer service charter so important? A customer service charter is a key tool that can help to improve your customer experience and thus profits/revenue across your business. The set of written promises outline the standards that you…

7 Ways to Increase Customer Loyalty and Retention There are many ways to measure customer loyalty. The easiest way is simply to ask your existing customers how they feel about you, and the services you offer. You can also use…