Getting the most out of your customer experience measures
![Getting the most out of your customer experience measures](https://beehiveresearch.co.uk/wp-content/uploads/2018/06/CX-metrics-measuring-tapes-M-182.jpg)
Getting the most out of your customer experience measures Customer experience KPI’s are a great way of tracking how well you are meeting customer expectations, but they are too often used just to tick a box. If you aren’t acting…