Beehive Research MD discusses loyalty research at the IQPC Customer Experience Exchange
![Beehive Research MD discusses loyalty research at the IQPC Customer Experience Exchange](https://beehiveresearch.co.uk/wp-content/uploads/2014/06/Paul-Kavanagh.png)
Watch an interview with Beehive Research MD Paul Kavanagh at the IQPC Customer Experience Exchange Conference Holland Nov 2013 where he discusses Beehive’s latest loyalty research ‘Loyal Losers’ Loyalty research – the ‘Loyal losers’