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4 things retailers should be doing to improve customer experience this festive season

Customer experience, Market Research, Retail
4 things retailers should be doing to improve customer experience this festive season 7th December 2020

What should retailers be doing during this crucial time of year? The festive season typically accounts for more than a fifth of annual sales (ONS Retail Sales Index), and this year it comes at an even more critical time, offering…

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