Insight to enhance customer experience and loyalty
Insight that delivers transformational business change
Bringing the voice of the customer to the heart of your business
Insight to drive down costs through improved operational efficiency
Market Research Agency
Delivering Insight
Improve your customers' experience
Achieve cost savings
Engage with your customers
Develop new products
We are a market research agency that loves working with our clients to discover, understand and transform their global organisations. Since 2007 we’ve been delivering insights that really make a difference to businesses and brands.
Our work is truly bespoke. We provide customised research solutions that enable our clients to make sound, informed decisions. Using a combination of our team’s expertise, tools and techniques, we create solutions that deliver real insight that can be turned into action to achieve business goals.
Whether you want to engage with customers, prospects, stakeholders or employees, understand the customer experience and drivers of customer satisfaction or listen to the ‘voice of the customer’, we can help.
By managing this programme for Nespresso, Beehive has delivered cost savings, faster delivery of projects and all without compromising the robustness of the results.
Frederic Laforge, Competitive Intelligence & Consumer Insights ManagerOur Clients
What metrics to use in CX research
What metrics to use in CX research? This is the third blog in our fundamentals of customer experience management series. Let’s now focus on what metrics to use in CX research and how to get the most out of them….
READ MORE