VOC Award Finalists: Best use of Voice of the Customer

VOC Award Finalists: Best use of Voice of the Customer

We are in the running for a Best use of Voice of the Customer award. We are overjoyed to announce our selection as a finalist in the Best use of Voice of the Customer category of the Engage Awards 2018.  Our…

The Generation Game

The Generation Game

Playing the generation game in the workplace It’s the rise and rise of the Millennials apparently.  They get a lot of press.  But is it all about them? Every day it seems there are more headlines about Millennials (or Generation…

How do consumers really feel about new customer and loyalty promotions?

How do consumers really feel about new customer and loyalty promotions?

Following on from our last blog post about the four loyalty personalities – Loyalists, Passive Loyalist, Neutral/Unengaged, Conditioned Switchers – we thought we’d take a closer look at the findings from the qualitative phase of ‘Loyal Losers Part Two’ (LL2)…

Getting value from Market Research

Getting value from Market Research

If a job’s worth doing, it’s worth doing well. It’s a common and universal proverb; it’s ubiquitous and can be applied to nearly every aspect of life and business. It seems so simple to follow but sometimes doing a job well is easier said than done.

Beehive Research Launches

Beehive Research Ltd has launched as an independent company specialising in designing, building and managing customer online research panels and communities for its clients. In addition to general online research consultancy, Beehive will also be providing clients with outsourced services…