An example of how Key Driver Analysis was used to identify efficiency improvements
The board of a global FMCG brand was concerned that the business was losing money through operational inefficiency. They believed that employee dissatisfaction was having a negative impact on employee experience and engagement.
With over 50,000 employees worldwide they were keen to improve overall business performance in all sites across the globe. Firstly they needed a clear understanding of the key issues. Secondly they needed a clear prioritised plan to address the causes of dissatisfaction.